Terms & Conditions
Understand Our Terms for a Smooth Celebration Experience
Welcome to Cake Restro. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. General
- These Terms & Conditions govern your use of the Cake Restro website and services.
- By placing an order, you confirm that you are at least 18 years old or using the platform under parental supervision.
- Cake Restro reserves the right to update or modify these terms at any time without prior notice.
2. Products & Services
- All cakes and desserts are subject to availability.
- We strive to ensure product images and descriptions are accurate; however, slight variations may occur as products are handcrafted.
- We reserve the right to discontinue any product at any time.
3. Pricing & Payments
- All prices listed are in INR and inclusive/exclusive of applicable taxes (as mentioned).
- We accept online payments only through secure payment gateways (such as UPI, debit/credit cards, net banking, wallets, etc.).
- ❌ Cash on Delivery (COD) is not available on Cake Restro.
- Cake Restro reserves the right to change pricing without prior notice.
4. Order Confirmation
- Orders are confirmed only after successful payment.
- You will receive an order confirmation via email/SMS.
- Cake Restro reserves the right to cancel or refuse any order due to unforeseen circumstances.
5. Delivery Policy
- We aim to deliver orders within the selected time slot; however, delays may occur due to traffic, weather, or unforeseen conditions.
- The customer must ensure that someone is available at the delivery location.
- Additional charges may apply for re-delivery attempts.
6. Cancellation & Refunds
- Cancellation requests are subject to our Cancellation Policy.
- Refunds, if applicable, will be processed as per our Refund Policy.
- Custom and personalized orders are non-refundable and non-cancellable.
7. User Responsibilities
- You agree to provide accurate and complete information while placing orders.
- You are responsible for maintaining the confidentiality of your account details.
- Any misuse or fraudulent activity may result in termination of access to our services.
8. Intellectual Property
- All content on this website (text, images, logos, graphics) is the property of Cake Restro.
- You may not reproduce, distribute, or use any content without prior written permission.
9. Limitation of Liability
- Cake Restro shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services.
- We are not responsible for delays or failures caused by events beyond our control.
10. Third-Party Services
We may use third-party services such as payment gateways and delivery partners. Cake Restro is not responsible for the performance or policies of third-party providers.
11. Privacy
Your use of our website is also governed by our Privacy Policy. We are committed to protecting your personal information.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of local courts.
Need Help?
Contact us if you have any questions regarding these Terms & Conditions.
